Privacy Policy

The Internet functions across global networks, and any use of online platforms naturally involves international data transmission. By accessing this website, you acknowledge and accept that your personal information may be processed across borders. DHQ Group LLC does not accept responsibility for the security of data transmitted over the Internet.

DHQ Group LLC respects your privacy and is committed to maintaining a strong level of security when handling the personal information you share through our website. We apply established industry practices and internal controls to protect the collection, storage, transfer, and use of your data. Personal information may be gathered when you submit enquiries, complete online actions, or use tools made available on the site. If you require more clarity on how we manage your data, you may contact our compliance team.

We collect personal information to help deliver the products, services, and support you expect from us. Any information we obtain is used strictly for business-related purposes—managing accounts or transactions, meeting legal and regulatory requirements in the United Arab Emirates, and understanding customer needs to enhance our offerings. Access to this information is limited to authorised DHQ Group LLC personnel. Where third parties require access to support our operations, they are obligated to follow privacy and security standards consistent with our own.

We may share personal information with third parties only under specific circumstances: to process transactions, when requested by the customer, where required or permitted by law (such as regulatory reporting, investigations, or legal processes), or under joint marketing arrangements. DHQ Group LLC does not sell or share customer data for independent marketing purposes.

DHQ Group LLC will never request or store your credit or debit card information. Card details and personally identifiable data will not be stored, sold, shared, rented, or provided to any third party. Card information will never be passed to any external party except as required to complete a legitimate transaction.

We follow recognised data-security practices and employ both technical and administrative safeguards; however, no online transmission can be fully guaranteed. DHQ Group LLC cannot promise absolute protection of information submitted online.

Our website may contain links to third-party sites. Their privacy practices are outside our control, and any information you provide to them is subject to their own policies. You should contact those parties directly with any concerns.

Unless restricted by applicable law, you consent to DHQ Group LLC using and disclosing personal information collected through this website in line with our internal information-security policies. We may share your data within the DHQ Group LLC family of companies. We may also disclose information outside the group when:

required by agents, advisors, or partners supporting your accounts or services,
allowed or required by law or public-interest considerations,
necessary to investigate or prevent fraud or criminal activity,
required as part of a business sale, merger, restructuring, or joint-venture process.

DHQ Group LLC will never ask you to disclose credit-card numbers, login credentials, passwords, or similar confidential information through email. If you receive any message claiming to be from us and requesting such details, do not respond and notify us immediately.